About Us

Spa and Pool HQ was founded in 2006 by two industry professionals with more than 15 years of experience in the spa and pool business. After successfully operating a retail spa and pool store in Des Moines, Iowa, they recognized the opportunities created by emerging technology and the ability to provide customers with even greater value through online shopping. With that vision, Spa and Pool HQ was born.

From day one, our mission has remained the same: put customers first, provide expert product knowledge, and offer only industry-leading products. What started as a local retail operation has grown into an international online business serving customers worldwide.

Our customer-first philosophy is reflected in everything we do. We maintain an average email response time of less than 10 minutes because we understand that timely support matters. Through ongoing product training, our team is equipped to answer questions and provide expert guidance on every product we offer. We now provide instant texting with our customer service team at 515-209-2112. Live chat with an actual person from Des Moines, IA.

As an authorized dealer for leading brands including Dimension One Spas, ProTeam, Spa Pure, Leisure Time Spa, Durachlor Pool, EZ Spa, and Ez Pool, we stand behind the products we sell. We believe every company should be confident in the products it offers, which is why customer satisfaction remains at the heart of our business.

Whether you're maintaining a backyard pool, caring for your spa, or searching for trusted industry products, Spa and Pool HQ is committed to providing the knowledge, service, and value you deserve.